Loyal Customer Program

The Loyal Customer Program is our way of saying “thank you” for your business by rewarding you with wholesale pricing when you join our auto-shipment program.  By participating in the Loyal Customer Program for a minimum of three consecutive months, you get wholesale pricing on the orders you place with us in return.

Here’s how it works:

• When you agree to participate in our auto-shipment program for a minimum of three consecutive months, you will have access to all your favorite products at wholesale pricing.  With these exclusive prices, you can get anywhere from 20-50% off, depending on which products you purchase.

• You can place anywhere from one product to our entire line of products on your Loyal Customer order, and we will automatically send it out to you each month.  This is great for those of us who forget to re-order ahead of time--you’ll never have to go a day without your It Works products!

• Some months you just might not need the same item(s) again.  Or maybe you want to try something new.  We understand that.  As a Loyal Customer, you can change your upcoming auto-shipment order at any time by contacting our friendly staff of customer service representatives at 616-281-1900 or by using your ID and Password to log into your e-Office at www.itworks.net and click on Auto-ship.  If you decide to try a different product next month, no problem!  You’re only required to fulfill your minimum order of one item each month.  How you choose to add on, swap, or mix and match products each month is up to you.

• You may choose to end your participation in the Loyal Customer Program any time after your third monthly order by contacting our customer service department.*  Even if you cancel your participation in the Loyal Customer Program at that point, you will still receive wholesale pricing whenever you come back and place an order with us again.

* There is a $50 early termination fee for cancelling your participation in the Loyal Customer Program if you cancel before fulfilling the three-month minimum of at least one product order per month.  You will also lose your ability to order at wholesale pricing if an early termination fee must be applied.

If you have any questions, please feel free to call our Customer Service team at 616-281-1900.